Games are as ancient as the human civilization itself, and they have evolved from a useful tool to a small portion of daily happiness. In the past, games were used as a way to learn the art of war, or as Jane Mcgonigal says in his book "Reality is Broken", as a distraction for small hunger periods. But in the end, they all had the same purpose, to make things funnier.
But nowadays, games have levelled UP!
They are not only something fun, but also a way to socialize and meet people, a new approach to education in schools and universities, a powerful tool for businesses and an upcoming way to change the world. But above all, they make us happy because of the emotions experienced.
Now think for a moment what we feel when our favourite team scores a goal, or when we are almost finished with a hard puzzle. What about getting through that difficult level we habe been failing the whole day in Angry Birds? Or what about teaching a guild's member his way in World of Warcraft?
Some of those moments produce emotions such as fiero, flow or naches. Fiero is an italian word for a short but huge burst of happiness, Flow, according to its creator Mihaly Csikszentmihalyi (pronounced "Chick-sent-me-high-ee), is a state of concentration or complete absorption with the activity at hand and the situation. And Naches happens when we feel proud for teaching others something we previously knew. They are all different emotions but they all make us feel good because many of the factors that burst human motivators are involved (For more information about this topic, read "Drive: the surprising truth about what motivates us" by Daniel H. Pink)
So... if we all like games because they are fun and make us happy, can we gamify our businesses to make our customers happier?
And the answer to that question is a big YES!
This is what gamification and fungineering (Gabe Zichermann, visit his website www.gamificationu.com) is all about. By implementing games in businesses, we carn turn a product or service into a fun experience!. Happier customers show higher rates of engagement, a better perception of the brand, and a sense of being part of something bigger than themselves. Moreover, in highly oversaturated markets, gamification is a great tool for differentiating our company from the others.
But gamification has a further scope, it can not only improve bricks-and-mortar businesses, websites or applications, but it also creates better work environments, better places to live in, or better solutions to the world's biggest problems.
This is only an introduction to the amazing world of Gamification but there is more because...
This blog is about games and business, it is about gamification dynamics, mechanics, and game designing. We will talk about online and offline gamification, the leading companies and examples of the gamification world, or how to improve our strategy learning from the best games.
We will also talk about human emotions and motivators, positive psicology, game dynamics and mechanics suchs as levels, points, leaderboards, quests, challenges, badges and much more...